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Rick Jacobo
As an IT professional I’ve had the opportunity to work in Managed Services, School, Enterprise, and Non-Profit settings as a Systems Engineer, Network Engineer, and Technical Lead. Throughout this time I have gained valuable experience and insight to understand IT is not an end, but a means to achieve the goals necessary for a business to thrive and grow. Technical Experience: includes, but not limited to, networking (HP, Cisco, f5, Fortinet, pfSense), systems administration (Windows Server/Desktop, Exchange, Ubuntu Server/Desktop, OSX), identity and access management (Active Directory and Group Policy), virtualization (VMWare, Hyper-V), Telephony (8×8 Virtual Office and Virtual Contact Center), Docker, Git, VSCode, Salesforce (Skuid UI/UX Development), Microsoft Enterprise Solutions including Office 365/Microsoft Teams, PowerShell Scripting and Automation, and Amazon Web Services. Certifications: AWS Certified Solutions Architect Associate